Shipping Policy

Shipping Speed

 

PCMStreaming will make every effort to ship orders received by 12:00PM EST, Monday-Friday, for in-stock items, on the same business day.  In-stock orders placed after 12:00PM EST will ship next business day.  Items eligible for free shipping will ship via the best way. Orders will typically ship from our warehouse in North Carolina. Transit times typically vary from 1-5 business days for ground shipping. If a faster shipping is required please select a faster option at checkout. 

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Out of Stock Items

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Inventory is updated in real-time on our store. Orders that are not in stock will be placed in a "back order" status. You will receive an email confirmation that an order is "back ordered" after checkout. The items will be shipped when they arrive back in stock. You may cancel an unfulfilled order at any time for a full refund.

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Address Changes

 

You may request the ship-to address be changed for your order by emailing sales@pcmstreaming.tv. Address changes can only be made on orders that are not already processed for shipment. Orders that have already shipped cannot be changed. 

Partial Shipments

 

Shipments will not be partially shipped unless requested. Additional shipping charges may apply to split shipments if the value of each shipment does not meet the minimum requirements for free shipping or if the customer elects expedited shipping.